Appointments

Appointments for standard consultations can be scheduled with your regular doctor or the next available doctor, depending on your preference and doctor availability. 

Extended consultations are available on request. If you anticipate that your consultation will be longer than usual, please advise our friendly reception staff when arranging your appointment time. 

Our appointments are classified and invoiced as follows: 

Short Consultation (Level A) 

A brief consultation for an obvious problem characterised by the straightforward nature of the task that requires only a short patient history and, if required, limited examination and management. 

Standard Consultation (Level B) 

A consultation during which the General Practitioner obtains a selective history and  examination of the patient to assess and manage the health issue. 

Long Consultation (Level C) 

A consultation during which more complex tasks are required of the General Practitioner and/or when he/she is presented with several alternative diagnoses  requiring a detailed history, examination, possible investigations, and management. 

Extended Consultation (Level D) 

A consultation involving the General Practitioner obtaining an exhaustive history, performing multiple system examinations, and the possible arrangement and evaluation of complex investigations to narrow down multiple alternative diagnoses and determine the best treatment going forward.

Consultation Fees

 While Spencer Street Family Practice is a bulk billing practice for all patients with valid Medicare cards, some procedures attract a non-rebatable fee .  Patients with no Medicare card will also have to pay for their consultations. Please see the table below for our list of fees.

Appointment Type Practice Fee Medicare Rebate Out of Pocket Cost
Short Consult (< 5 Minutes) $52.00 $18.95 $33.05
Standard Consult (10 minutes) $85.00 $41.40 $43.60
Long Consult (20 minutes) $140.00 $80.10 $59.90
Prolonger Consult (at least 40 minutes) $175.00 $118.00 $57.00
Telephone Consultation  $85.00 N/A $85.00
 Procedure Fees
Biopsy $70.00 N/A $70.00
Dressing for Wounds $20.00 -$40.00 N/A $20.00 -$40.00
Ear Syringing $20.00 per ear N/A $20.00 per ear
ECG $20.00 N/A $20.00
Excision $150.00 N/A $150.00
Iron Infusion $150.00 N/A $150.00
Implanon Removal/ Insertion $70.00 each N/A $70.00 each
Ingrown Toenail Removal $150.00 N/A $150.00
Liquid Nitrogen Treatment $20.00 N/A $20.00
Mirena – Removal Only $60.00 N/A $60.00
Platelet Rich Therapy

$300.00 – Single

$500.00- Double

N/A

$300.00

$500.00

Other Privately Charged Items
Standard Drivers Medicals $175.45 N/A $175.45
Commercial Driving Medicals (Taxi/Uber/Truck/Bus) $200.00 N/A $200.00 
Pre Employment Medicals $250.00 N/A $250.00
Did not Attend Fee for General Practitioner / Allied Health Nurse Appointments  $40.00 – to be paid before further appointments can be made $40.00
Transfer of Medical Records $33.00  $33.00

 

Also offered at the clinic:

Reminders/Recalls

We provide SMS appointment reminders and many recall reminders through A reminder will be sent via SMS to your mobile phone prior to your appointment, confirming the date and time of your booking.

If you are unable to attend the appointment, please reply “no” to the SMS reminder messages or phone the surgery. Please remember, you are responsible for attending or cancelling your appointment.

When you get recall reminders via SMS, please access the linked sites and input your surname and the date of birth. Once you log in the site, it will tell you what you are due for. Please ring us to make an appointment or book via Hot Doc mobile apps.

This practice routinely sends reminders for smear recalls and advises patients of routine mammography and an increasing number of health issues. These may be sent by SMS or mail.

If you have received recall messages which you have already attended to, advise reception staff to update your recall.

Interpreter Services

Our Doctors and staff have a professional obligation to ensure they understand their patients and that the patients understand any verbal instructions or written information.

Patients who do not speak or read English or who are more proficient in another language or who have special communication needs are offered the choice of using the assistance of a language service to communicate with their Doctor or clinical team members.

The National Relay Service (NRS)

https://relayservice.gov.au/

For patients with a hearing disability.

Translating and Interpreting Service (TIS)

https://relayservice.gov.au/

For non-English speakers.
Please advise reception staff when booking an appointment if you require an interpreter. This needs to be organised at least two days before the appointment.

 

TRANSFERRING MEDICAL RECORDS
If you would like our practice to obtain a summary of your past medical history from your previous general practitioner, please ask at Reception.
If you request to transfer your medical records to another practice, you will need to see your doctor to prepare the documents. The fee of photocopies and postage will be charged accordingly or a Heath Summary may be sent at no cost.

We also support our local services
near the medical centre

Bunbury Counselling

Our team of experienced and compassionate counsellors provide a safe and supportive environment to explore issues such as anxiety, depression, and relationship problems, and help our clients achieve long-lasting positive change. Some of our services include: NDIS Services, Hypnotherapy, Holistic & Creative Therapies, Counselling, Mental Health Care, Parenting, 4 Men, Relationship & Family Therapy and Perinatal Therapy: Pregnancy, Birth & Early Parenting.
Level 2, 123 Spencer Street, South Bunbury WA 6230
Call Now 08 9721 9939
Opening Hours

Monday 09:00am - 05:00pm

Tuesday 09:00am - 05:00pm

Wednesday 09:00am - 05:00pm

Thursday 09:00am - 05:00pm

Friday 09:00am - 03:00pm

Saturday Closed

Sunday Closed

Our Billing Policy

From the 1st of July 2024 we will transition to Mixed Billing.  All new patients will be required to pay for their first consultation with us, even if they have a valid concession card.


We Bulk Bill:

  • Children under 16
  • Pension Card Holders
  • DVA GOLD Card Holders
  • Health Care Card Holders
  • Care Plans/ Health Assessments
  • Government Funded Vaccinations

 

All private payments will be required on the DAY OF CONSULTATION.

Medicare Rebates will be processed immediately after payment.

For enquiries, please contact 9791 7220.

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